Privacy Policy - FutureFeed Pty Ltd
We try to use a clear way of explaining our policy which allows you to understand how we collect, use, and disclose your personal information and explain how your data is handled by FutureFeed Pty Ltd in accordance with this Privacy Policy in line with the Personal Data Protection Act 2012 (“PDPA 2012”). If there’s anything that is not clear from this Privacy Policy, please feel free to email us at enquiries@futurefeed.com.au
Our Standards
Our approach to data protection and privacy means we adhere to various privacy data acts and we are committed to complying with the ever-changing data protection/privacy laws globally and as they are applicable to us.
Our responsibility is to inform you it is important to read this Privacy Policy together with any other applicable notices we may provide on specific occasions when we are collecting, using, disclosing and/or processing personal data about you, so you are fully aware of how and why we are using your personal data.
This privacy policy sets out how we comply with our obligations under various privacy acts. As an Australian based organisation, we are bound by The Privacy Act 1988 (Cth) and General Data Protection Regulation (“GDPR 2019”), which regulate how organisations may collect, use, disclose and store personal information, and how individuals may access and correct personal information held about them.
Our Collection
We collect your personal information so we can provide you with the products, services, or information we supply. From time to time we may collect personal information from a third party or from a publicly available source, but this is only if you have agreed to your personal information being used in this way or would reasonably expect us to collect it in this way. We only collect this information from companies or individual sources who are permitted to disclose it to us. Below is a breakdown of the different ways your personal information is collected and used by us.
We collect information from you when you:
a. use our services;
b. browse our website;
c. engage with us through social media;
d. complete a user contact form;
e. access our website through a mobile device;
f. email or call us; or
g. use our mobile applications.
When you fill out a contact form wishing to get in touch with us, or for us to get in touch with you, we will collect your information and use it to get in touch with you in response to your query. We also may offer the option to receive communication from us and add you to our mailing list and may use the information to reach out to you to inform you of some of the services we provide in line with your industry or interests specified to us during the data collection stage.
Mailing list
If you sign up to one of our mailing lists, this means you have opted-in and have agreed to us sending you emails relating to our company. Don’t worry, we are not interested in spamming you.
Cookies
We use cookies and other digital identifiers which fall into the following 3 types:
1. Advertising Cookies: we analyse these cookies to understand what type of advertising is better suited to someone like you. That way, you would receive ads more likely to be relevant to you.
2. Site performance indicators: we review information on how our websites are used, so we can make any necessary improvements or updates to make your user experience a better one.
3. Analytics Cookies: this offers us the statistics to understand how many people are on our website, what pages are popular and what pages may need work.
Cookie rights: You are advised on your first visit to our site your cookies rights, and you can disable the use of cookies by changing the security settings of your browser. Just be advised this may affect how some items are displayed on our website.
Use and Disclosure
We will only use personal information you provide for the purpose requested of us, or for the purposes which directly relate to one of our functions or activities. We will not provide your personal information to other entities or bodies, or any other party unless one of the following applies (as per and in line with disclosure of personal information):
a. You have agreed.
b. You would reasonably expect or have been informed such details would be passed on to those individuals, entities or bodies.
c. We are required to do so by law
d. It may prevent or lessen a serious and imminent threat to somebody’s life or health.
Direct Marketing
FutureFeed Pty Ltd may use your personal information to send you advertising customised to your interests, industry, or general location. When it comes to direct marketing, no one likes being spammed and if our information is no longer applicable to you, you can opt-out.
To opt-outof our direct marketing correspondence you receive from us via email, please click the unsubscribe button located at the bottom of the email, or email us on enquiries@futurefeed.com.au with your request.
Your Personal Information
We will always do our best to keep your personal information up-to-date and accurate as this will allow us to deliver a better service to you. If your information needs to be corrected, you can contact us directly at enquiries@futurefeed.com.au
Data Security
We actively protect the personal information we hold against loss, unauthorised access, use, modification or disclosure, and against other misuse. This includes password protection for all our IT systems. While we are unable to share with you details of our entire IT systems for security reasons, you can ask any questions by contacting us directly at enquiries@futurefeed.com.au
When you no longer require us to hold your personal information, requested by you, all personal information is destroyed in a secure manner.
Right To Use and Correction
FutureFeed Pty Ltd does everything we can to keep your personal information correct. If you find any information we have about you is incorrect, you can contact us directly at enquiries@futurefeed.com.au. We will do our best to assist you with your questions. Please bear in mind under privacy laws, from time to time we have situations where we cannot provide access to such personal information. For example, if it would reasonably affect someone else’s privacy or may pose a risk to someone’s life, health or safety.
For personal information collected by third parties aligned with our websites, it is best to view their privacy policy and seek assistance from those parties directly.
Complaint Handling
If you have a complaint, comment, or questions about the Privacy Policy here, or if you wish to report any breaches of this Privacy Policy, please contact us referencing ‘Privacy Policy’ at enquiries@futurefeed.com.au
If by post:
FutureFeed
1503 / 127 Creek Street
Brisbane QLD 4000, Australia
If by email:
Subject: Privacy Policy
How to Contact Us
We understand your personal information is important to you and are glad you made it this far! If you have any questions or concerns about this policy or our practices, you can get in touch with us in the following ways:
www.future-feed.com/contact-us
Our privacy policy was published on 21/01/2021